Terms & Conditions

Last updated: 16-11-2025

Welcome to Nakshathra Collections!
We’re delighted to have you here. These Terms and Conditions explain how our website nakshathracollections.in work. By browsing or making a purchase, you agree to these Terms, so please take a moment to read them carefully.

1. About Us

At Nakshathra Collections, we aim to offer you beautiful products and a smooth shopping experience.
Throughout the site, “we,” “us,” and “our” refer to Nakshathra Collections and “you” refers to our valued customers and visitors.

2. Using Our Website

We kindly ask that you use our website for lawful and positive purposes only.
Please do not:

  • Violate any laws or regulations.

  • Upload or share harmful files or content.

  • Try to interfere with the website’s security or functionality.

We continuously work to keep our website secure and enjoyable for everyone.

3. Product Details and Availability

We do our best to ensure that all product information, images, and prices are accurate and up to date.
However, small differences in color or appearance may occur due to screen settings or lighting.
If any product becomes unavailable after you’ve placed your order, we’ll contact you promptly and offer an alternative or a full refund.

4. Pricing and Payments

All prices are shown in INR and include/exclude taxes as applicable.
We reserve the right to adjust prices when necessary, but rest assured any changes won’t affect orders that have already been confirmed.
Payments can be made securely through our trusted payment partners.

5. Orders and Cancellations

We appreciate every order placed with us.
If, for any reason, we are unable to process your order (for example, due to stock issues or payment problems), we’ll notify you right away and issue a refund if payment has been made.
If you wish to cancel an order, please reach out to us as soon as possible at +91 7676556336 (WhatsApp), and we’ll do our best to help if your order hasn’t already been shipped.

6. Shipping and Delivery

We work with trusted courier partners to ensure your order reaches you safely and on time.
Estimated delivery times and shipping fees will be shown at checkout based on your location.

  • Processing Time: 1–3 business days

  • Delivery Time: 3–7 business days (may vary depending on city and courier availability)

Please note that occasional delays may occur due to festivals, weather conditions, or logistical issues. If there are any unexpected delays, we will keep you informed to the best of our ability.

7. Returns, Refunds & Replacements

All sales are final.
We do not accept returns, cancellations, or refunds once an order has been shipped or delivered.

However, we understand issues can happen, and we’re here to help in case of genuine concerns.

You may request a replacement or resolution only if:

  • The item arrived damaged, defective, or incorrect.

To be eligible, you must:

  • Contact us within 48 hours of delivery.

  • Provide clear photos/videos of:

    • The product

    • The packaging

    • Any damages/defects

Our team will review the issue and provide a fair solution, which may include replacement or partial compensation, depending on the situation.

Replacement will be delivered within 5-7 business days.

8. Intellectual Property

All content on our website — including text, photos, graphics, and designs belongs to Nakshathra Collections.
You’re welcome to browse and enjoy our content, but please don’t copy, reuse, or share it for commercial purposes without our written permission.

9. Limitation of Liability

While we do our best to ensure a wonderful experience, we cannot be held responsible for any indirect or accidental damages that may result from the use of our website or products.
Our total responsibility for any issue will not exceed the amount paid for your purchase.

10. Privacy and Data Protection

We value your privacy and take great care in protecting your personal information.
Please review our privacy policy to learn more about how your data is collected and used.

11. Governing Law

These Terms are governed by the laws of India, and any disputes will be handled respectfully through the courts in India.

12. Contact Us

We’re always happy to hear from you!
If you have any questions, suggestions, or concerns, please feel free to reach out:

👨‍🦰 Name : Rahul R

📧 Email: hello@nakshathracollections.in

📞 Phone: +91 7676556336

Thank you for choosing Nakshathra Collections.
We truly appreciate your trust and support! 💛